Reviews


Gas Furnace Maintenance in Union, KY 41091

“I called Phoenix for a tune-up/ cleaning on my gas furnace in preparation for the upcoming cooler weather. I received a call from the technician, Brad, near the start of our two-hour arrival time window where he said he would be there in about 10 minutes. When he arrived I showed him how the piping for my whole-house humidifier on my furnace was falling off. He determined that the piping was in need of more repair time than the time that is usually allotted for the tune-up I scheduled. So he scheduled a day that he could come back and spend a little more time on the problem. Brad came back a few days later and he arrived promptly again. He repaired the broken piping and serviced the furnace. I appreciate that Brad took the time to fix the piping the right way for the long term, he could have easily just done a quick temporary fix. Brad’s attention to detail says something about him and Phoenix and their commitment to great customer service. I have used Phoenix several times over the years and I will continue to use them because of the employees who I have talked to on the phone or who I met like Brad. WELL DONE Brad!!”
- Ryan T.

Heat Pump Maintenance in Florence, 41042

“Brad called when he was on his way and was within the time frame window we were given when we made the appointment. He removed his shoes prior to entering our home. Once inside, Brad discussed with us some of the finer points of our heat pump and its operation. He checked to make sure everything was operating as it should.
I will use Phoenix for future maintenance appointments.”

- Kathy H.

Air Conditioner Replacement in Florence, KY 41018

“Bradley did a great job. Explained everything and answered all questions. We’re very satisfied!”

- Robin A.

Heat Pump Maintenance in Alexandria, 41001

“Brad was very knowledgeable and pleasant to deal with. Caught a problem with the wiring on the relay and corrected it before it became an issue later. A problem that would probably occur on the hottest day of the year. The service was top notch.”

- Bruce B.

Air Conditioner Replacement in Covington, KY 41017

“Very pleasant company to work with. Did a wonderful job. Explained everything. Very Very nice men. I would highly recommend Phoenix. Thznk you”

- Judy Z.

Air Conditioner Replacement in Covington, 41017

“Very pleasant company to work with. Did a wonderful job. Explained everything. Very Very nice men. I would highly recommend Phoenix. Thank you”

- Judy Z.

Gas Furnace Repair in Walton, 41094

“I would definitely recommend this company! Their service team is very knowledgeable. Kelcie did a great job of keeping me updated with emails and phone calls and Brad was very professional and fixed our furnace and thermostat quickly.”

- Joelana R.

Furnace Replacement in Walton, 41094

“Brad helped my family over the weekend. Our heat stopped working in the middle of the night and he was able to diagnose the problem and get us the correct part by the next morning. He was professional and knowledgeable, explaining to us what was needed and educated us on our options. Thank you!”

- Benjamin R.

Furnace Replacement in Walton, 41094

“Brad helped my family over the weekend. Our heat stopped working in the middle of the night and he was able to diagnose the problem and get us the correct part by the next morning. He was professional and knowledgeable, explaining to us what was needed and educated us on our options. Thank you!”

- Benjamin R.

Gas Furnace Repair in Union, 41091

“What we originally thought was an issue with our thermostat ended up being an issue with the wiring in our furnace. The was no power and with 3 young kids and temperatures in the teens we were pretty desperate for help. We called Phoenix and we were put in contact with Brad who was incredibly knowledgeable, patient, and kind. He was able to talk me through what was necessary to get everything up and running again over the phone and he did this while taking time out of celebrating his own family that evening, which we will forever be grateful for. If Brad is a representation of the company as a whole then it would be the only place I would go for for all our service needs in the future. Thank you and stay warm!”

- Chris J.

Need HVAC Service?

Contact the experts at Phoenix Comfort Systems.

Call us at 859-918-5400!